Request appointment

In only three steps you can easily request an appointment in your Customer Area. Request an appointment from the  Healthcare Provider List

1

Enter your Private Area (user name and password) and then the Healthcare Provider List . Filter your preference by: 

  • Healthcare centres or professionals 
  • Dental clinics  
  • Emergency centres

2

Complete the search fields. Hence, please indicate:  

  • The address at which you are searching for the doctor or centre  
  • Your policy type  
  • The medical specialism and, optionally, the name of the professional or centre.  

3

A list of results will appear on the screen, ordered by proximity to the address indicated. You can adjust these results through the “search filters”: 

  • Distance and language
  • Request appointment online 
  • Selection of video-consultation  

4

To request an appointment you must contact the centre (by telephone) or make an appointment online with those centres that have this option available. 

 

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Legal information and data protection
Legal information: Remember that you may discontinue the contract without the need to indicate the motives and without incurring any penalties, during the first 30 calendar days following the date on which the Insurer provides you with the documentation corresponding to your policy.  

Basic data protection information: SegurCaixa Adeslas, S.A. de Seguros y Reaseguros, as data controller, will process your personal data to provide the insurance simulation and carry out the profiling required to calculate the amount of the premium. If the policy is not taken out, once ten working days have elapsed since the expiry date of this simulation, the data contained therein will be cancelled. Likewise, your contact data will be used to provide you with information regarding your request, and you may receive a telephone call to the telephone number provided and be sent said information to the email provided.  
The data provided will not be transferred to third parties, unless a legal obligation exists or to supply the service. You can consult further information on SegurCaixa Adeslas’s data protection policy and, especially, on how to exercise your rights of access, rectification, deletion and others, by visiting the following web page: https://www.segurcaixaadeslas.es/en/data-protection