Services for the insured party


Contact any professional from our healthcare provider list without having to leave your home.

consulta médica online Adeslas

At Adeslas, we have provided the possibility to our whole healthcare provider system to continue to attend to you remotely.

At Adeslas, we are committed to continue providing a response to your healthcare needs. At Adeslas we have developed the technological capacity so that any professional on our medical healthcare provider list can attend to you virtually, without you having to travel.

  • By telephone (tele-appointment)
  • By internet (video-appointment)


How to arrange a tele-appointment

If you are an insured party of an Adeslas health policy, you can arrange a telephone appointment by calling the telephone number that you will find in your doctor’s file, by accessing our healthcare provider list:

  • Select the type of healthcare provider list that you wish to use.
  • Indicate your town or post code. The screen will show you the addresses that most coincide so that you can select one of them.
  • • Lastly, choose the medical specialism and click on the Search button.

The screen will show you a list of results with the professionals closest to the address indicated. All of them have been provided by Adeslas to be able to offer you the tele-appointment service.

consulta médica online Adeslas
How to arrange a video-appointment

A large number of Adeslas medical professionals also offer the possibility of arranging a video-appointment. You can find them by clicking on Type of appointment > Video-appointment

On marking this filter, the list will be updated with the professionals and medical centres that offer this service. Choose one of them and call the telephone number indicated in their file to arrange the time and date of a video-appointment.


cómo hacer videoconsulta médica Adeslas
Private electronic prescription

Receive your medical prescriptions by email. Comfortable, easy and without leaving your home.

  • After the appointment, you will receive a code by email with which you can acquire the medicines at any pharmacy.
  • Eliminate paper, avoid lost prescriptions and minimise interpretation errors of handwritten prescriptions.


Receta electrónica Adeslas

Legal information and data protection
Legal information: Remember that you may discontinue the contract without the need to indicate the motives and without incurring any penalties, during the first 30 calendar days following the date on which the Insurer provides you with the documentation corresponding to your policy.  

Basic data protection information: SegurCaixa Adeslas, S.A. de Seguros y Reaseguros, as data controller, will process your personal data to provide the insurance simulation and carry out the profiling required to calculate the amount of the premium. If the policy is not taken out, once ten working days have elapsed since the expiry date of this simulation, the data contained therein will be cancelled. Likewise, your contact data will be used to provide you with information regarding your request, and you may receive a telephone call to the telephone number provided and be sent said information to the email provided.  
The data provided will not be transferred to third parties, unless a legal obligation exists or to supply the service. You can consult further information on SegurCaixa Adeslas’s data protection policy and, especially, on how to exercise your rights of access, rectification, deletion and others, by visiting the following web page: