How to request an appointment online?

In just 3 steps and with a photo you can easily request your authorizations in your Client Area or in the Adeslas Salud y Bienestar app

Or if you prefer, you can request your authorisation through our App:

Apple store


Google play



Enter the Authorisations  section of your Customer Area

Or through the Adeslas Salud y Bienestar app under My dealings > Authorisations .
If you have still not registered for Adeslas’s digital services, you can do so on both sites.

Click on the Request an authorization button to start the process and complete the form, attaching the documentation.

You can take photos of the documents directly from your mobile or upload them from your computer.

Once the process is finished, the request is generated automatically and we will answer you within 48 working hours.

Do you still have doubts?

Below you have a PDF guide, in which you can find all the information on how to request your authorisation. It is very easy!


Need help?

Throughout the process of requesting your authorization, you will be able to resolve your doubts using the chat that you will have in the lower right part of your screen.

Remember that you can also contact us through  facebook o  twitter and write us a private message with your questions or queries.


To calculate the price of your insurance policy, please accept the following information

Legal information: Remember that you may discontinue the contract without the need to indicate the motives and without incurring any penalties, during the first 30 calendar days following the date on which the Insurer provides you with the documentation corresponding to your policy.

Basic data protection information:

  • Data controller: SegurCaixa Adeslas, S.A. de Seguros y Reaseguros.
  • Purpose and legal capacity: Based on the implementation of precontractual measures in line with your application (signing of the contract), we will process your personal data to provide the insurance simulation and carry out the profiling required to calculate the amount of the premium. Likewise, your contact details will be used to send you the information arising from your request.
  • Conservation: If the policy is not taken out, once ten working days have elapsed since the expiry date of this simulation, the data contained therein will be deleted.
  • Recipients: The data provided will not be transferred to third parties, unless a legal obligation exists or to supply the service.
  • Additional information and exercise of rights: You can consult further information on SegurCaixa Adeslas’s data protection policy and, especially, on how to exercise your rights of access, rectification, deletion and others, by visiting the following web page: Data protection