medico en urgencias

I have a medical emergency - what do I need to do?

Adeslas emergencies: medical care when you need it

If you require urgent medical care, at Adeslas we provide you with different services to help you quickly and easily.

Do you require urgent medical care?

We help you to find the best option in line with your needs:

1

Find an emergency centre close to you

2

Talk to a doctor now.

If you require medical care immediately, talk directly with a general medicine or paediatric specialist 24 hours a day.

3

Online medical appointment from your Adeslas app

Access medical professionals comfortably from your mobile telephone for a rapid medical opinion wherever you are.

  • 24h online general medical care.

Consult a GP immediately from your Adeslas app.

  • Online paediatrics

Paediatric medical advice to resolve any concerns regarding your children’s health.

Online dermatological care within 48 hours

dermatologia
mujer en consulta de psicologo

Frequently asked questions

In most Adeslas medical policies, the emergency service includes a transfer by ambulance, although it depends on the type of policy taken out.  

Whenever you have an emergency:

  • Call the emergency telephone number.

  • The doctor will assess the need for an ambulance.

  • It will be managed directly with the healthcare service.

Adeslas medical policies include urgent medical assistance.
The specific conditions may vary in line with the policy arranged, so we recommend that you consult the details of your insurance policy or contact customer services.

Yes. If you cannot leave home, you can call Adeslas’s emergency telephone number.
A healthcare professional will assess the situation and, if necessary, they may provide medical care at your home in line with your policy.

Adeslas provides an emergency medical service every day.
Faced with any emergency you can contact Adeslas via the telephone numbers provided to receive assistance.