SegurCaixa Adeslas activa el protocolo especial para sus clientes afectados por los incendios forestales. Estamos a tu disposición para ayudarte en el teléfono 900 103 500 que estará disponible hasta el 1 de septiembre para la declaración de siniestros o consultas.
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Car Insurance
We sort out all the most frequent doubts when it comes to taking out your car insurance policy.
You just have to choose the SegurCaixa Auto Selección option that interests you the most based on your needs and your vehicle's age. The comprehensive option with or without an excess is the best option for new vehicles that have just been bought from a dealer. Two documents which will be very useful are the vehicle's technical fact sheet (it will give you information about the vehicle's brand, model and version) and the registration certificate (it will inform you about its registration and age).
By law, vehicle owners are obliged to have and maintain valid insurance which covers the driver's third-party liability. As the owner of a vehicle, you must take out and maintain an insurance that covers the driver's third-party liability. This policy is the most basic car insurance and it is indispensable to be able to drive on public roads without being fined. At the same time, you will also be able to cover any possible claims for damage caused to third parties as a result of the vehicle’s use.
The policy's coverage will determine the final price, along with the type of vehicle you own, whether you use it occasionally or regularly, and of course your accident history.
SegurCaixa Auto Selección is the car insurance conceived by SegurCaixa Adeslas exclusively for our customers to meet their needs as drivers. It is a product adapted to the market’s latest developments with extensive and innovative coverage.
We additionally offer you the SegurCaixa Auto Selección service undertakings, allowing you to benefit from that extra bit of protection offered by your insurance.
Consult the SegurCaixa Auto Selección service undertakings here.
At SegurCaixa Adeslas, we are committed to offering more than just protection. We have therefore devised six service undertakings so you can benefit from the extra bit of protection your insurance offers, including:
Free 20-point safety check: get the vehicle checked at any time of the year through the network of collaborating workshops.
Roadside assistance in less than an hour: assistance service on main roads once it is requested through the Travel Assistance toll-free number 900 301 900.
24-hour express appraisal: visit of the loss adjustor in less than 24 hours from the date the appointment is arranged with the workshop.
Direct repair authorisation: direct authorisation for any repairs costing less than €300 in our network of collaborating workshops.
Express repair within 72 hours: repair of the vehicle within 72 hours for any damage to the vehicle costing less than €500 in our network of collaborating workshops.
Compensation payment within 48 hours: compensation within 48 hours from the time all documents are properly submitted to SegurCaixa Adeslas.
Aside from the 20-point safety check, a failure to fulfil the undertakings is compensated with a financial compensation amounting to €200.
If you need to apply for compensation in the event of a breach of any of the auto service undertakings, you can call us at 91 991 78 21 or 900 110 434 Monday to Friday from 8:00 am to 10:00 pm. You can also send an e-mail to compromisos@segurcaixaadeslas.es
The safety check and/or compensation can be requested up to 30 calendar days as from the end of the service that gave rise to the undertaking.
SegurCaixa Adeslas will study the case within at most 72 hours and directly process the application with the customer. Should the application be accepted, the €200 financial compensation will be paid within thirty days following the date of its acceptance.
El SegurCaixa Auto Selección offers you different options depending on your needs and your vehicle's age. The comprehensive option with or without an excess is the best option for new vehicles that have just been bought from a dealer.
If your vehicle was already owned by you or if you have purchased it from a private individual or dealer and it is up to five years old, we recommend the extended third-party option for vehicles between five and seven years old, and the third-party option including window coverage for vehicles over seven years old.
Calculating a SegurCaixa Auto Selección quote is quite simple and you will not need many documents to obtain it. Nonetheless, we inform you that two documents will be useful to you: namely, the vehicle's technical fact sheet (it will give you information about the vehicle's brand, model and version) and the registration certificate (it will inform you about its registration and age).
With SegurCaixa Auto Selección, drivers over 25 years of age and with more than 2 years of driving licence, who occasionally drive your vehicle, are automatically included. In the event that there is a driver under 25 years of age or with less than 2 years of licence who is going to drive it, you must declare this to SegurCaixa so that it is included and covered in your policy.
Spanish-registered vehicles (passenger cars, people carriers and off-road vehicles for private, professional or mixed use).
The SegurCaixa Auto Selection policy automatically covers all standard accessories or optional elements without the need for an express declaration of the same. In addition, it also covers other accessories up to a limit of €1,500 (first risk) without declaration.
The fully comprehensive insurance without excess can be taken out for new vehicles from a dealership. If the vehicle was already owned by you or you have acquired it second-hand from a private individual or dealer, you can opt for the fully comprehensive insurance with excess, extended third party or third party with windows.
The different modalities of SegurCaixa Auto Selección offer the best benefits on the market, as they are designed to cover the needs of all drivers, both in terms of their personal characteristics and the type of vehicle to be insured.
However, you can extend your insurance with the following options:
Management of fines and loss of points
Replacement vehicle (in the event of accident or theft).
Extended travel assistance, which in addition to roadside assistance for your vehicle and people in case of need, includes extensive vehicle assistance cover such as towing the vehicle off ordinary roads, mechanical advice by telephone, personal assistance and urgent medical assistance on the road.
Extension to €60,000 of the driver accident cover for death and total and permanent disability.
In the event of total loss of your vehicle, the compensation will be as follows: in the first two years, and provided that you are the first owner of the vehicle, we will compensate you at the value as new (the price of your new vehicle).
If the vehicle is more than two years old or you are not the first owner of the vehicle, we will compensate you according to its market value (the purchase value of your vehicle, depending on its age and characteristics).
We offer you the possibility of taking out additional cover for appeals against fines and loss of driving licence points. We will advise you by telephone about the steps to be taken in appeals against fines. We will also manage discharges and ordinary appeals against these sanctions from the Traffic Law. In addition, SegurCaixa Auto Selección covers the cost of enrolment to the course for the total or partial recovery of points, from the loss of 4 points onwards.
You can report the claim to SegurCaixa Auto Selección through the SegurCaixa Adeslas website or by calling 900 50 50 40.
And if you are a CaixaBank customer, you can also manage your policy through the SegurCaixa AUTO App.
You can choose the garage you trust to repair your vehicle, even the one belonging to the dealer of the make of your vehicle.
In addition, we have a network of collaborating workshops throughout the country, with which we guarantee you:
Priority in the repair.
Appointment service with the workshop.
Repair guarantee.
Collection and delivery of the vehicle limited to the coverage area.
Exterior cleaning and interior vacuuming after the repair.
Courtesy vehicle subject to availability.
You can consult our partner workshops here.
Changing tyres due to a puncture is included in the SegurCaixa Auto Selección policy, as well as other unforeseen circumstances, such as running out of fuel or losing the keys to the vehicle. Consult all the coverage included in travel assistance here.
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