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We know that your pet is an especially important member of your family and that this moment can be difficult and generate many doubts. Therefore, we would like to make it a little bit easier.

In this guide, you will find clear practical information to understand what steps you can follow and how your MyBox Mascotas insurance policy can help you in this process.

 

 

At this time, being clear what you have to do can help you to process everything with greater peace of mind:

What to do when your pet dies?

1

Contact your vet

If the death occurs at home or you have any doubts, you vet can advise you and help you with the next steps.

In some cases, in the event of a serious illness that compromises your pet’s health, the vet can consider euthanasia as an option to avoid them suffering. They will explain the process to you and help you to take an informed decision.

Euthanasia will be covered provided that it is prescribed and carried out by a legally qualified vet, in accordance with that set forth in your insurance policy.

2

Manage your pet’s destiny

Once your pet has died, you can opt for the following alternatives, in line with the prevailing law:

  • Incineration (individual or collective)
  • Burial (if available in your area)

3

Request the veterinary documentation

The veterinary report and your pet’s chip deregistration certificate are the documents required to request an expense refund following the death of your pet. 

How will your MyBox Mascotas insurance policy help you?

Your insurance policy is thought out to provide you with support in this type of situation, helping you to manage the expenses and procedures more easily: