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We know that your pet forms part of your day-to-day life and that, although you take care of them and educate them, unforeseen situations may arise. This guide will help you to understand how to act if an incident occurs with a third party, what your MyBox Mascotas insurance policy covers and how to manage everything easily.

 

 

Your Peace of Mind in the Face of Unforeseen Events with Third Parties

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Acting clearly and quickly can help you to manage the situation better...

What to do if an incident arises?

1

Prioritise security

Ensure that all people and animals involved are not in danger.

2

Gather information

  • Details of the person affected
  • Description of the events
  • Photographs or evidence, if possible

3

Declare a third-party liability claim

You can file a third-party liability claim from your Customer Area or by calling 900 50 50 40. We will request you to provide us with details of what has occurred and with details of the affected third party.