Adeslas digital card
By using your digital card you can have your Adeslas Health Insurance card with you at all times, even if you do not have your physical card on your person. You can access your card on your mobile telephone, from the App or from the website, and use it to identify yourself when you attend a medical centre. It complements your physical card, so you can use it if you forget or lose your physical card.
Where can I find my digital card?
f you open the Adeslas Salud y Bienestar App, you will find the “Digital card” option on the main page or in the “My policy management” section in the side menu. You can also access by clicking here.
f you open the Adeslas Salud y Bienestar App, you will find the “Digital card” option on the main page or in the “My policy management” section in the side menu. You can also access by clicking here.
If you access from your Customer Area >> my-cards, you will find the “Digital card” option in the side menu. To be able to use your digital card, you must gain access from your mobile telephone or tablet.
If you access from your Customer Area >> my-cards, you will find the “Digital card” option in the side menu. To be able to use your digital card, you must gain access from your mobile telephone or tablet.
How can you use your Adeslas digital card?
When you attend a medical appointment or want to make use of virtual healthcare services, access your digital card from your mobile telephone in your Adeslas Salud y Bienestar App or through your Customer Area.
Once you have gained access, choose the card of the insured party in question on the policy. Once you have
selected the card, click on Generate booking reference.
A 6-digit code will appear, which you must provide to the professional that will attend to you at the medical centre to identify yourself and begin your appointment.
If you have any doubts, in this video we explain how to use your digital card step by step.
Frequently asked questions
Can I have the digital card of another insured party on my policy?
Yes, you can find the digital card of all the insured parties of the family policy to access it from your mobile telephone. If there is more than one insured party on your policy, in the Digital card section you will find a dropdown menu from which you can select the name of the insured party that you wish.
Can I request a duplicate card if I have a digital card?
You can request a duplicate card through the Adeslas Salud y Bienestar App or in your Customer Area. However, remember that if you do not have your physical card, you can access your digital card from your mobile telephone at any time.